Supplying your customers with good products and keeping them satisfied is most likely the idea that consumes your thoughts throughout the work day. This is called the supply chain. But have you given thought to your reverse supply chain, and its importance? This article on The Harvard Review discusses the reverse supply chain, defined as “the series of activities required to retrieve a used product from a customer and either dispose of it or reuse it.” In recent years, setting up a reverse supply chain has become a necessity, as consumers enjoy the idea of “going green” or environmentally friendly, or perhaps because it is, in many cases, more cost efficient. This article, titled The Reverse Supply Chain, divides the process of setting up a reverse supply chain into 5 key components, namely product acquisition, reverse logistics, inspection and disposition, recondition and distribution of sales. Each component is discussed in further detail.